![]() If it happens once, the customer may let it slide. All it takes is for one sales rep or customer service person to forget to change a price on an invoice and you'll lose credibility with the customer. Making those price adjustments manually on each order is an easy way to make mistakes. However, it can quickly become unwieldy once you have a large base of customers. Managing those varying discounts may not be a problem when you're just getting started and only have a handful of customers. Along the way, you've probably had customers ask for across-the-board discounts, custom prices on specific products, and other special incentives. ![]() Growing a product-based wholesale business is hard work that often requires tough negotiating skills.
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